{"id":63,"date":"2024-08-30T11:09:12","date_gmt":"2024-08-30T06:09:12","guid":{"rendered":"https:\/\/biz.tezroq.net\/?page_id=63"},"modified":"2025-11-14T15:38:00","modified_gmt":"2025-11-14T10:38:00","slug":"privacy","status":"publish","type":"page","link":"https:\/\/biz.tezroq.net\/en\/privacy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<style>\nmain .container-fluid.container-lg {\nmargin-top: 300px;\n}\n\nmain p, main li {\ndisplay: inline-block;\nwidth: 100%;\nline-height: 150%;\npadding: 20px;\ntext-align: justify;\nfont-family: 'Montserrat';'\ncolor: white\n}\n<\/style>\n<main>\n<div class=\"container-fluid container-lg\">\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-01d0cafbd6feb9e505f4f76e6185e2ac\" style=\"color:#dddddd\"><strong>Privacy policy of the \u00abTEZROQ\u00ae\u00bb app on mobile devices<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-right has-text-color has-link-color wp-elements-e622300c8caf6df4dd6491a030ad331a\" style=\"color:#dddddd\"><em>Tashkent, November 12, 2025<\/em><\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-95a02c57423fe01355bea6bcdd5cea97\" style=\"color:#dddddd\">This Privacy Policy (hereinafter referred to as the \u201cPolicy\u201d) describes the procedure for collecting, processing, storing and protecting the personal data of users of the TEZROQ service (hereinafter referred to as the \u201cService\u201d), accessible through the mobile application and website.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-5a0214c4d9f1aaf759e1898be75bab67\" style=\"color:#dddddd\">This Privacy Policy of the TEZROQ\u00ae application (hereinafter referred to as the Policy) applies to all information that the TEZROQ\u00ae service may receive about the user during the use of this application.&nbsp;Using the app means that the user unconditionally agrees to this Policy and the conditions for processing their personal information specified in it; in case of disagreement with these conditions, the user must refrain from using the app.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-6dccf6a258467e9ac9f07f72e58804fd\" style=\"color:#dddddd\">The TEZROQ\u00ae Service has the right to unilaterally make changes to this privacy policy and inform the User through informational messages through all communication channels.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-76aa4359ba4b9d05621667d76e78b30d\" style=\"color:#dddddd\">The personal data operator is:<br><strong>BARTEC TRADE<\/strong>, MAS\u2019ULIYATI CHEKLANGAN JAMIYATI<br>Legal address: Republic of Uzbekistan, Tashkent, Mirzo-Ulugbek district, Elobod MFY, st. Chust, 15<br>Email: info@bartec.uz<br>Website: <a href=\"http:\/\/bartec.uz\">http:\/\/<\/a><a href=\"http:\/\/bartec.uz\" target=\"_blank\" rel=\"noreferrer noopener\">bartec<\/a><a href=\"http:\/\/bartec.uz\">.uz<\/a><\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-1fe2aeba301246de5adbbf4c1ba82708\" style=\"color:#dddddd\"><strong>Personal information of users that the TEZROQ\u00ae service receives and processes<\/strong><\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-06ee31c7c6cd2ed553f47992d03aeac0\" style=\"color:#dddddd\">For the purposes of this Policy, \u201cuser\u2019s personal information\u201d means: Personal information that the user provides about himself \/ herself when registering and creating an account (last name, first name, phone number, email address) or during the use of the application (TEZROQ\u00ae system account data), including the user\u2019s personal data (information about the user\u2019s personal data). about the device model, IP address of the connection, etc.).<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-92655f381b89d6ceea1e8c8c0cef7878\" style=\"color:#dddddd\">All data is used exclusively for the correct operation of the application with such functions as: User registration, password recovery, account balance replenishment.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-cfb7681065e8b919c4c82308864f2fdc\" style=\"color:#dddddd\">Device information.&nbsp;The TEZROQ\u00ae service collects data about users \u2018 mobile devices, such as the device model, operating system, and phone number.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-6f6052ce3bdb845add341ddbf9b40481\" style=\"color:#dddddd\">Information about using the services of the TEZROQ\u00ae system.&nbsp;When using the services of the TEZROQ\u00ae system (replenishment of the balance, use of chargers, etc.), the TEZROQ\u00ae service collects data on the amount, time, payment method and other information related to these operations.&nbsp;The information obtained by the TEZROQ\u00ae service can only be used for research purposes to improve the company\u2019s services.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-04b528c8477ef6818021ba84a308f374\" style=\"color:#dddddd\">The TEZROQ\u00ae service takes necessary and sufficient organizational and technical measures to protect the user\u2019s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions with it by third parties.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-202d2a245a3f84ae3a0c7ca598274d59\" style=\"color:#dddddd\">Within the framework of this privacy policy, the User agrees, and the TEZROQ\u00ae service guarantees that:<br>&#8211; The TEZROQ\u00ae service does not transfer the User\u2019s personal and\/or personal information to third parties, except in cases stipulated by the current legislation of the Republic of Uzbekistan;<br>&#8211; the User\u2019s password is stored in encrypted form;<br>&#8211; The User\u2019s personal information is stored and processed in accordance with the terms of the Privacy Policy.<\/p>\n\n\n<h4><span style=\"color: #dddddd;\">1. Personal data we collect<\/span><\/h4>\n<p><span style=\"color: #dddddd;\"><strong>1.1. Data provided by the user:<\/strong><\/span><br \/><span style=\"color: #dddddd;\">\u2014 Phone number;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Last name, first name, and patronymic (if provided voluntarily);<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Email address (if provided);<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Electric vehicle information: model, manufacturer, license plate number (if provided voluntarily);<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Support messages;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Data provided when participating in promotions or referral programs.<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>1.2. Data collected automatically:<\/strong><\/span><br \/><span style=\"color: #dddddd;\">\u2014 Device identifiers (subject to Apple\/Google policies);<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Device model, OS version;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Electric vehicle information: VIN, technical condition;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 IP address;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Event logs for app diagnostics;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Push tokens (if push notifications are enabled).<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>1.3. Geolocation data<\/strong><\/span><br \/><span style=\"color: #dddddd;\">The Service may collect and process location data with the user&#8217;s permission.<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>1.4. Service activity data:<\/strong><\/span><br \/><span style=\"color: #dddddd;\">\u2014 charging session history;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 charging stations used;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 charging start and end times;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 energy consumed;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 session costs;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 user preferences (favorite stations);<\/span><br \/><span style=\"color: #dddddd;\">\u2014 other Service activity data.<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>1.5. Data for Marketing, Promotions, and Personalization<\/strong><\/span><br \/><span style=\"color: #dddddd;\">To create personalized offers, the Operator may use:<\/span><br \/><span style=\"color: #dddddd;\">\u2014 phone number;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 email;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 push tokens;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 charging history;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 geolocation (with the user&#8217;s permission);<\/span><br \/><span style=\"color: #dddddd;\">\u2014 notification responses;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 frequency of Service use;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 promotion history;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 electric vehicle model (if specified by the user).<\/span><\/p>\n<h4><span style=\"color: #dddddd;\">2. Purposes of Personal Data Processing<\/span><\/h4>\n<p><span style=\"color: #dddddd;\">Personal data is processed for:<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>2.1. Service Operation<\/strong><\/span><br \/><span style=\"color: #dddddd;\">\u2014 \u200b\u200bproviding electric vehicle charging functions;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 user identification;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 payment processing;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 providing technical support.<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>2.2. Security<\/strong><\/span><br \/><span style=\"color: #dddddd;\">\u2014 fraud prevention;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 technical monitoring;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Service and infrastructure protection.<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>2.3. Analytics and service improvement<\/strong><\/span><br \/><span style=\"color: #dddddd;\">\u2014 User behavior analysis;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 UX improvement;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Optimization of charging station operation.<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>2.4. Marketing, promotions, and personalized offers<\/strong><\/span><br \/><span style=\"color: #dddddd;\">Personal data may be used for:<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Sending marketing push notifications, SMS, and email messages;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Notifying about promotions and special offers;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Participating in loyalty programs;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Creating personalized discounts;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 User segmentation;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Analyzing the effectiveness of advertising campaigns.<\/span><\/p>\n<h4><span style=\"color: #dddddd;\">3. Legal basis for processing<\/span><\/h4>\n<p><span style=\"color: #dddddd;\">Processing is based on:<\/span><br \/><span style=\"color: #dddddd;\">\u2014 User consent;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Performance of the agreement (public offer);<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Legitimate interests of the operator (service improvement, security);<\/span><br \/><span style=\"color: #dddddd;\">\u2014 Requirements of the legislation of the Republic of Uzbekistan.<\/span><\/p>\n<p><span style=\"color: #dddddd;\">Separate user consent is required for marketing, push notifications, SMS, and email.<\/span><\/p>\n<h4><span style=\"color: #dddddd;\">4. User consent<\/span><\/h4>\n<p><span style=\"color: #dddddd;\">The user consents to the processing of personal data upon registration in the application; By using the Service, the User consents to the processing of personal data. The User also consents to the processing of personal data by enabling notifications and participating in promotions. The User can revoke this consent by disabling notifications in the app settings.<\/span><\/p>\n<h4><span style=\"color: #dddddd;\">5. Transfer of Data to Third Parties.<\/span><\/h4>\n<p><span style=\"color: #dddddd;\">The Operator may transfer data to the following categories of recipients:<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>5.1. Payment Services<\/strong><\/span><br \/><span style=\"color: #dddddd;\">(Click, Payme, Uzum Pay, Paynet, etc.)<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>5.2. SMS, Push, and Email Providers<\/strong><\/span><br \/><span style=\"color: #dddddd;\">(Telegram, Eskiz, TurboSMS, Firebase Cloud Messaging, etc.)<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>5.3. Analytics Platforms<\/strong><\/span><br \/><span style=\"color: #dddddd;\">(Firebase Analytics, AppMetrica, Google Analytics, etc.). Data is transferred only to the extent necessary for the operation of the Service.<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>6. Data Storage and Protection<\/strong><\/span><\/p>\n<p><span style=\"color: #dddddd;\">The Operator:<\/span><br \/><span style=\"color: #dddddd;\">\u2014 stores personal data in the Republic of Uzbekistan;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 uses encryption and modern security tools;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 limits access to data to authorized persons;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 conducts regular security audits.<\/span><\/p>\n<h4><span style=\"color: #dddddd;\">7. Marketing Notifications<\/span><\/h4>\n<p><span style=\"color: #dddddd;\"><strong>7.1. Push Notifications<\/strong><\/span><br \/><span style=\"color: #dddddd;\">Sent:<\/span><br \/><span style=\"color: #dddddd;\">\u2014 when notifications are enabled;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 for promotions, news, and personalized offers.<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>7.2. SMS<\/strong><\/span><br \/><span style=\"color: #dddddd;\">Used for:<\/span><br \/><span style=\"color: #dddddd;\">\u2014 balance refill notifications;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 promotions and special offers (with consent).<\/span><\/p>\n<p><span style=\"color: #dddddd;\"><strong>7.3. Email<\/strong><\/span><br \/><span style=\"color: #dddddd;\">Email newsletters may contain:<\/span><br \/><span style=\"color: #dddddd;\">\u2014 service news;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 special offers;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 bonuses and promotions.<\/span><\/p>\n<p><span style=\"color: #dddddd;\">The user can unsubscribe from marketing notifications at any time.<\/span><\/p>\n<h4><span style=\"color: #dddddd;\">8. Analytics and Automated Decisions<\/span><\/h4>\n<p><span style=\"color: #dddddd;\">The operator uses automated data processing to:<\/span><br \/><span style=\"color: #dddddd;\">\u2014 user segmentation;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 personalize offers;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 analyze station usage;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 improve marketing materials. Automated processing does not have any legally significant consequences.<\/span><\/p>\n<h4><span style=\"color: #dddddd;\">9. User Rights<\/span><\/h4>\n<p><span style=\"color: #dddddd;\">The user has the right to:<\/span><br \/><span style=\"color: #dddddd;\">\u2014 receive information about their personal data;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 update, delete, and limit the processing of their personal data;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 revoke consent;<\/span><br \/><span style=\"color: #dddddd;\">\u2014 submit requests to authorized bodies. Requests should be sent to email: info@tezroq.net<\/span><\/p>\n<h4><span style=\"color: #dddddd;\">10. International Data Transfer<\/span><\/h4>\n<p><span style=\"color: #dddddd;\">The Operator does not transfer data cross-border, except in cases where:<\/span><br \/><span style=\"color: #dddddd;\">\u2014 it is necessary for the operation of the Service (e.g., foreign analytical platforms);<\/span><br \/><span style=\"color: #dddddd;\">\u2014 the user has given consent.<\/span><\/p>\n<h4><span style=\"color: #dddddd;\">11. Changes to the Policy<\/span><\/h4>\n<p><span style=\"color: #dddddd;\">The Operator may change the Policy. The current version is always available at: <a href=\"https:\/\/biz.tezroq.net\/en\/privacy\">https:\/\/biz.tezroq.net\/en\/privacy<\/a><\/span><\/p>\n<h4><span style=\"color: #dddddd;\">12. Contacts<\/span><\/h4>\n<p><span style=\"color: #dddddd;\">Personal Data Operator:<\/span><br \/><span style=\"color: #dddddd;\"><strong>BARTEC TRADE<\/strong>, MAS\u2019ULIYATI CHEKLANGAN JAMIYATI<\/span><br \/><span style=\"color: #dddddd;\">Legal address: Republic of Uzbekistan, Tashkent, Mirzo-Ulugbek district, Elobod MFY, st. Chust, 15<\/span><br \/><span style=\"color: #dddddd;\">Email: info@bartec.uz<\/span><br \/><span style=\"color: #dddddd;\">Website: <a style=\"color: #dddddd;\" href=\"http:\/\/bartec.uz\" target=\"_blank\" rel=\"noopener\">http:\/\/bartec.uz<\/a><\/span><\/p>\n<p>\u00a0<\/p>\n\n\n<\/div>\n<\/main>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy policy of the \u00abTEZROQ\u00ae\u00bb app on mobile devices Tashkent, November 12, 2025 This Privacy Policy (hereinafter referred to as the \u201cPolicy\u201d) describes the procedure for collecting, processing, storing and protecting the personal data of users of the TEZROQ service (hereinafter referred to as the \u201cService\u201d), accessible through the mobile application and website. This Privacy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-parts\/empty-theme.php","meta":{"footnotes":""},"class_list":["post-63","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/biz.tezroq.net\/en\/wp-json\/wp\/v2\/pages\/63","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biz.tezroq.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/biz.tezroq.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/biz.tezroq.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/biz.tezroq.net\/en\/wp-json\/wp\/v2\/comments?post=63"}],"version-history":[{"count":79,"href":"https:\/\/biz.tezroq.net\/en\/wp-json\/wp\/v2\/pages\/63\/revisions"}],"predecessor-version":[{"id":1153,"href":"https:\/\/biz.tezroq.net\/en\/wp-json\/wp\/v2\/pages\/63\/revisions\/1153"}],"wp:attachment":[{"href":"https:\/\/biz.tezroq.net\/en\/wp-json\/wp\/v2\/media?parent=63"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}